Privacy Policy

Last updated: 18 August 2026

Beautiful Foods Ltd, trading as Tabitha’s Chin Chin (“Tabitha’s”, “we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit or use our website, purchase our products, join our Crunch Club, contact us or otherwise interact with us.

We are registered in England and Wales under company number 04299988.

Registered/business address:
37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Email: info@beautifulfoods.co.uk
Telephone: 020 8683 0512

1. Information We Collect

Depending on how you interact with our website, we may collect:

• your name;

• email address;

• telephone number;

• billing address;

• delivery address;

• order and purchase information;

• information relating to returns, refunds and customer service enquiries;

• information you provide when contacting us;

• information you provide when joining the Tabitha’s Crunch Club;

• marketing preferences and subscription information;

• information about how you use our website, including pages visited, interactions and device information;

• IP address, browser type and similar technical information; and

• cookie and similar tracking information where you have provided the required consent.

We do not normally receive or store your full payment card details. Payments are processed through the payment providers made available through our Shopify store.

2. How We Use Your Personal Information

We may use your personal information to:

• process and fulfil your orders;

• arrange delivery of your purchases;

• process payments, refunds and returns;

• communicate with you about your orders;

• provide customer service;

• respond to enquiries;

• manage your relationship with us;

• maintain appropriate business and transaction records;

• prevent fraud, misuse and security incidents;

• operate, maintain and improve our website;

• understand how customers use our website;

• analyse website performance;

• improve our products and services;

• send marketing communications where permitted;

• manage Tabitha’s Crunch Club;

• measure the effectiveness of advertising and marketing, where you have given the required consent;

• comply with legal and regulatory obligations; and

• establish, exercise or defend legal claims where necessary.

3. Our Lawful Bases for Processing

Under UK data protection law, we need a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on the following lawful bases:

Contract

We process information where it is necessary to take steps at your request before entering into a contract with you or to fulfil our contract with you, such as processing and delivering an order.

Legal obligation

We may process information where necessary to comply with legal obligations, including accounting, tax, consumer protection and other legal requirements.

Legitimate interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

This may include operating and improving our website, maintaining business records, protecting our website against fraud and misuse, managing customer relationships and defending legal claims.

Consent

Where consent is required, we will ask for your consent before processing your information for that purpose.

This may include certain marketing communications and the use of non-essential cookies or similar tracking technologies.

Where processing is based on consent, you may withdraw your consent at any time.

The ICO requires organisations to identify and document the appropriate lawful basis for each processing purpose. (ICO)

4. Tabitha’s Crunch Club and Email Marketing

If you choose to join the Tabitha’s Crunch Club, we may use your email address to send newsletters, product news, offers, promotions and other marketing communications relating to Tabitha’s Chin Chin and Beautiful Foods.

We use Klaviyo to manage our email marketing and customer communications.

Where consent is required for electronic marketing, we will only send marketing communications where we have the appropriate consent or another lawful basis permitted by applicable law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails or by contacting us at info@beautifulfoods.co.uk.

Unsubscribing from marketing communications will not affect essential communications relating to an order you have placed.

Marketing consent should be freely given, specific and based on a clear affirmative action where consent is required. (ICO)

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are strictly necessary for the operation of our website, including shopping basket, checkout, security and essential website functions.

Where required by law, we will ask for your consent before using non-essential cookies or similar technologies, including certain analytics and advertising technologies.

These may include:

• Google Analytics;

• Meta Pixel; and

• TikTok Pixel.

You can accept or reject optional cookies through our cookie-consent mechanism and change your preferences later.

Please see our Cookie Policy for further information.

The ICO states that non-essential cookies and similar technologies should not be activated before the required consent has been obtained. (ICO)

6. Third-Party Service Providers

We use trusted third-party service providers to operate our website and business.

These may include:

• Shopify, which provides our e-commerce platform;

• payment service providers, which process payments;

• delivery and courier providers, which deliver orders;

• Klaviyo, which provides email marketing and customer communication services;

• Google Analytics, which helps us understand website usage;

• Meta, including Meta Pixel, for advertising measurement and related services where consent has been provided;

• TikTok, including TikTok Pixel, for advertising measurement and related services where consent has been provided; and

• website, technology, security and professional service providers where necessary.

We only share personal information with third parties where necessary for the relevant service, where you have provided consent where required, or where another lawful basis permits us to do so.

7. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is protected in accordance with applicable UK data protection law.

For example, Klaviyo states that it uses recognised transfer mechanisms, including the UK Extension to the EU-US Data Privacy Framework where applicable and Standard Contractual Clauses where required. (Klaviyo)

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time will depend on the type of information and why we need it.

We may retain information for longer where necessary to:

• comply with legal, accounting or tax obligations;

• maintain appropriate transaction records;

• deal with complaints or disputes;

• establish, exercise or defend legal claims; or

• prevent fraud or misuse.

Marketing information will not be retained indefinitely where it is no longer reasonably required for marketing purposes.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If we become aware of a personal data breach, we will assess and manage it in accordance with applicable data protection requirements.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law, including:

• the right to request access to your personal information;

• the right to have inaccurate information corrected;

• the right to request deletion of your information in certain circumstances;

• the right to request restriction of processing in certain circumstances;

• the right to object to certain processing, including direct marketing;

• the right to data portability in certain circumstances; and

• the right to withdraw consent where processing is based on consent.

You can exercise your rights by contacting:

info@beautifulfoods.co.uk

We may need to verify your identity before completing certain requests.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at:

info@beautifulfoods.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website, together with the date it was last updated.

13. Contact Us

Beautiful Foods Ltd trading as Tabitha’s Chin Chin

Company number: 04299988

37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Email: info@beautifulfoods.co.uk

Telephone: 020 8683 0512

 

Cookie Policy

Last updated: 18 August 2026

This Cookie Policy explains how Beautiful Foods Ltd, trading as Tabitha’s Chin Chin (“Tabitha’s”, “we”, “us” or “our”), uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites remember information, operate correctly and understand how visitors use the website.

Similar technologies may also be used to store or access information on your device.

2. Essential Cookies

Some cookies are necessary for our website to function.

These may include cookies needed for:

• shopping baskets;

• checkout;

• payment processing;

• security;

• fraud prevention;

• maintaining essential website settings; and

• remembering your cookie preferences.

These cookies are necessary for providing services you have requested and generally do not require consent.

3. Analytics Cookies

Where you give consent, we may use Google Analytics to understand how visitors use our website.

This may help us understand:

• which pages are visited;

• how visitors navigate the website;

• website performance;

• which content is useful to visitors; and

• how we can improve the customer experience.

4. Marketing and Advertising Technologies

Where you give the required consent, we may use technologies including:

• Meta Pixel; and

• TikTok Pixel.

These technologies may help us understand interactions with our website, measure advertising performance and improve the relevance and effectiveness of our advertising.

We will not activate non-essential advertising or tracking technologies before the required consent has been obtained.

5. Cookie Consent

When you first visit our website, you may be presented with a cookie-consent banner.

Depending on the consent tool used on our website, you may be able to:

Accept All
Reject Non-Essential
Manage Preferences

You can change your preferences later using the cookie settings mechanism provided on the website.

Consent must involve a clear positive action. Simply continuing to browse the website does not constitute consent to non-essential cookies. (ICO)

6. Third-Party Technologies

Some cookies and similar technologies may be provided by third parties whose services we use.

These may include Shopify, Google, Meta, TikTok and other technology or service providers.

The precise cookies and technologies used may change as our website and services develop.

We will keep our cookie information under review and update it where necessary.

7. Managing Cookies

You can also manage cookies through your browser settings.

Please note that disabling essential cookies may affect the operation of our website, including shopping basket and checkout functionality.

8. Contact Us

If you have questions about our use of cookies, please contact:

info@beautifulfoods.co.uk

Beautiful Foods Ltd trading as Tabitha’s Chin Chin
37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Telephone: 020 8683 0512

 

Shipping & Delivery Policy

Last updated: 18 August 2026

This Shipping & Delivery Policy applies to purchases made through the Tabitha’s Chin Chin website.

1. Delivery Areas

We currently deliver to addresses within the United Kingdom.

If we expand our delivery locations, we will update this policy and the available delivery options at checkout.

2. Processing Your Order

Orders are normally processed and dispatched within 1–2 working days after payment has been successfully received.

Orders placed on weekends or public holidays will normally be processed on the next working day.

During particularly busy periods, promotions or holidays, processing may take slightly longer.

3. Delivery Times

Once your order has been dispatched, delivery normally takes approximately 2–5 working days, depending on the delivery address and courier service selected.

Delivery times are estimates and are not guaranteed unless a specific guaranteed delivery service has been purchased.

4. Delivery Charges

Delivery charges are calculated at checkout based on the order and delivery address.

The applicable delivery charge will be displayed before you complete your purchase.

5. Delivery Address

Please check that your delivery address is correct before completing your order.

If an incorrect or incomplete address is provided, this may result in a delayed or failed delivery.

We will take reasonable steps to assist where an address error has been identified.

6. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

info@beautifulfoods.co.uk

Please provide your order number so that we can investigate the delivery with the relevant courier.

7. Damaged Orders

If your order arrives damaged, please contact us as soon as reasonably possible.

Where possible, please provide:

• your order number;

• photographs of the external packaging;

• photographs of the damaged product; and

• a description of the damage.

We will investigate the issue and, where appropriate, arrange a replacement, refund or other remedy.

8. Food Products

Our products are food products.

Please store products according to the instructions printed on the packaging.

Unless the packaging states otherwise, store products in a cool, dry place away from direct sunlight.

Where applicable, reseal the packaging after opening to help maintain freshness and crunch.

Always check the product packaging for the latest storage, best-before, ingredient and allergen information.

9. Contact Us

Beautiful Foods Ltd trading as Tabitha’s Chin Chin

37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Email: info@beautifulfoods.co.uk

Telephone: 020 8683 0512

 

Returns & Refund Policy

Last updated: 18 August 2026

We want you to be happy with your Tabitha’s Chin Chin purchase.

Because our products are food products, there are specific considerations concerning returns, safety, quality and freshness.

Nothing in this policy affects your statutory consumer rights.

1. Food Products and Change of Mind

For food products, we generally cannot accept the return of products where returning them could affect food safety, quality or freshness.

However, this does not affect your legal rights where a product is faulty, damaged, unsafe, not as described or otherwise does not meet the requirements of applicable consumer law.

2. Damaged Products

If your order arrives damaged, please contact us as soon as reasonably possible.

Please provide:

• your order number;

• a description of the problem;

• photographs of the damaged product; and

• photographs of the packaging where possible.

We will investigate and, where appropriate, offer a replacement, refund or other appropriate remedy.

3. Incorrect Products

If you receive a product that you did not order, please contact us at:

info@beautifulfoods.co.uk

Please provide your order number and details of the product received.

We will investigate and arrange an appropriate resolution.

4. Faulty, Unsafe or Unsatisfactory Products

If you believe that a product is faulty, unsafe, not as described or otherwise does not meet applicable consumer requirements, please contact us as soon as reasonably possible.

We will assess the issue and provide the appropriate remedy in accordance with applicable consumer law.

5. Refunds

Where a refund is approved, it will normally be made to the original payment method.

The time taken for a refund to appear may depend on your bank or payment provider.

6. Contact Us

Please contact:

info@beautifulfoods.co.uk

Beautiful Foods Ltd trading as Tabitha’s Chin Chin

37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Telephone: 020 8683 0512

 

 

Terms & Conditions

Last updated: 18 August 2026

These Terms & Conditions apply to your use of the Tabitha’s Chin Chin website and to purchases made through the website.

By using our website, you agree to comply with these Terms & Conditions.

1. About Us

This website is operated by:

Beautiful Foods Ltd trading as Tabitha’s Chin Chin

Company number: 04299988

37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Email: info@beautifulfoods.co.uk

Telephone: 020 8683 0512

2. Our Products

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, allergen information and other product information displayed on our website are accurate.

Product images are provided for illustration and packaging may vary.

Always check the product packaging for the most current ingredient, allergen, nutritional, storage and best-before information.

3. Allergens and Food Information

If you have a food allergy or intolerance, you should carefully check the ingredient and allergen information before purchasing or consuming a product.

If you are unsure whether a product is suitable for you, please contact us before purchasing.

4. Prices

All prices are displayed in pounds sterling (£), unless otherwise stated.

Prices and promotions may change from time to time.

The price applicable to your order is the price displayed at checkout when you complete your purchase.

We will take reasonable steps to correct any obvious pricing errors.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will normally receive an order confirmation.

An order confirmation confirms that we have received your order; it does not necessarily mean that your order has been accepted if there is a genuine issue affecting the order.

We may need to cancel an order where:

• a product is unavailable;

• there is an obvious pricing or product description error;

• we reasonably suspect fraudulent activity; or

• we are unable to fulfil the order for another legitimate reason.

If payment has already been taken and we cancel your order, we will arrange an appropriate refund.

6. Payment

Payment must be successfully completed before an order can be processed.

Payments are processed through the payment methods and payment service providers made available through our Shopify store.

We do not normally receive or store your full payment card details.

7. Delivery

Delivery charges and estimated delivery times are explained in our Shipping & Delivery Policy.

Delivery dates are estimates unless a particular delivery service expressly provides a guaranteed delivery date.

8. Returns and Refunds

Our Returns & Refund Policy explains how we deal with damaged, incorrect, faulty or otherwise unsatisfactory products.

Nothing in these Terms & Conditions limits or excludes your statutory consumer rights.

9. Website Use

You must not:

• misuse our website;

• attempt to gain unauthorised access to our systems;

• introduce malicious software;

• interfere with the operation or security of the website;

• use the website for fraudulent or unlawful purposes; or

• reproduce or commercially exploit our website content without permission.

10. Intellectual Property

The Tabitha’s Chin Chin name, branding, logos, photographs, graphics, text, product images and other website materials are owned by or licensed to Beautiful Foods Ltd unless otherwise stated.

You may view and use the website for your personal and lawful purposes.

You must not reproduce, modify, distribute, sell or commercially exploit our website content without our prior written permission.

11. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, secure or error-free.

We may suspend, modify or withdraw parts of the website where reasonably necessary for maintenance, security or other legitimate business purposes.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be displayed on our website.

Your continued use of the website after an updated version has been published will be subject to the updated Terms & Conditions.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.

14. Contact Us

If you have questions about these Terms & Conditions, please contact:

info@beautifulfoods.co.uk

Beautiful Foods Ltd trading as Tabitha’s Chin Chin

37 Neville Rd
Croydon
CR0 2DS
United Kingdom

Telephone: 020 8683 0512